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What do shoppers expect from retailers in 2025? To find out, Lightspeed surveyed over 300 customers across different demographics and shopping habits. Their answers reveal one undeniable truth: today’s shoppers want more than just products—they’re looking for digital convenience and meaningful in-store experiences. Here are three themes that capture some of the most pressing opportunities

In recent years, the line between online and offline has started to blur in the hospitality industry. Virtual restaurants are a great example of how new services have gained traction in the new era of dining. New services that will likely keep a permanent place in the restaurant mix.  Customers have become accustomed to a

Understanding how to control costs in a restaurant will make opening, owning, and operating your eatery much easier. See our restaurant cost control tips.

We’ve compiled 21 restaurant design and decor ideas along with tips to help you decide on which look is right for your restaurant.

For restaurateurs who rely on data to make important decisions, we have 23 online ordering statistics to give you some insight into this rising trend.

The way customers pay is changing faster than ever. From the days when cash ruled the register to the rise of credit and debit cards, chip-and-PIN, tap-to-pay and digital wallets, every era has reshaped how customers check out.  Today, however, convenience, speed and security aren’t perks—they’re expectations. And by 2026, those expectations will evolve even

Payment processing for CBD businesses isn’t always straightforward. Many providers avoid working with the industry because CBD is classified as high-risk. Still, having a dependable CBD payment processor is possible—you just need to know where to look. The right processor depends on your business needs, transaction volumes and the types of CBD products you sell.

For years, headlines have predicted a bleak future for brick-and-mortar retail. From claims that online shopping would completely take over, to COVID-19 being the final nail in the coffin, these stories have become familiar. But numbers are telling a different story. In fact, a recent survey conducted by Lightspeed revealed that 76.4% of shoppers still

Running a business often means balancing opportunities with challenges. Maybe you want to stock up ahead of a busy season, invest in new equipment or smooth out a dip in cash flow. Whatever the case, having quick access to business funding can make all the difference. One option many retail and hospitality businesses turn to

Being a pro retailer means more than knowing how to sell the right products to the right customers. You need to be an expert in inventory management as well—and you need to know how to connect sales and inventory to optimize your business. That’s where your inventory turnover ratio comes in. Knowing this number can